AI Receptionist

Never leave a business call unanswered.

A 24/7 AI receptionist trained on your business to answer calls, handle common questions, qualify enquiries, take messages and help customers book appointments.

Audit £599
Build from £2,499
Retainer from £499/mo
24/7 AI receptionist
Pricing

Audit first. Then build, launch and ongoing optimisation.

The cost is separated into three stages so the implementation can be scoped properly before a full build begins.

01 · Audit
£599
One-time. Credited in full to the build if you proceed.
  • Discovery and call-flow review
  • Review of current receptionist processes
  • Integration and booking-system assessment
  • Tailored mini-demo / prototype
  • Implementation plan and timeline
03 · Monthly Retainer
£499–£1,199/mo
Starts when the receptionist goes live.
  • 24/7 system monitoring
  • Ongoing agent tuning
  • Routine service and knowledge updates
  • Monthly performance reporting
  • Support and issue handling
  • Agreed ongoing integration maintenance
What’s included

A practical receptionist system for the calls your team cannot always get to.

The standard package focuses on the everyday tasks that make the biggest difference to local and service businesses without turning the plan into a complex custom call-centre build.

24/7 call answering

Your AI receptionist can answer inbound calls outside normal hours as well as when your team is busy.

Business FAQs

Trained on the information you provide, including services, opening hours, locations and commonly asked questions.

Lead qualification

Capture the caller’s key details and ask agreed qualification questions before passing the enquiry to your team.

Appointment handling

Book, reschedule or cancel appointments using one agreed supported calendar or booking system.

Call summaries & logs

Receive structured summaries and call records so your team can quickly see what the caller needed and what happened next.

Message taking

If a call needs a person, the receptionist can take a clear message and route the enquiry for follow-up.

Enquiry notifications

Important calls can trigger agreed email or SMS notifications so the right person knows there is something to action.

Monitoring & updates

Basic monthly changes to business information and routine monitoring are included within the standard scope.

Scope determines the final build and retainer.

The pricing range depends on the complexity of the receptionist workflow, number of integrations, locations, call routing and ongoing support requirements.

The £599 audit is used to define the right implementation before the full build begins.
Phone answering24/7 inbound answering for the agreed business line and use case.
Business knowledgeCore services, opening hours, locations, FAQs and supplied business information.
Lead handlingCapture caller details, agreed qualification questions and message taking.
BookingOne supported calendar or booking integration for booking, rescheduling and cancellations.
EscalationAgreed handoff, message-taking or notification route when human attention is needed.
ReportingCall activity and performance summary, with routine optimisation based on the agreed scope.
UsageMonthly usage limits apply. High-volume calls, SMS and third-party charges may be billed separately.
How it works

Train it on the business, connect the workflow, then let it handle the routine calls.

01 · DISCOVER

Map your calls

We confirm the common enquiries, qualification questions, business information, escalation rules and booking requirements.

02 · CONFIGURE

Build and test the receptionist

We configure the conversation flow, business knowledge and agreed integration, then test the main caller journeys.

03 · RUN

Monitor and improve

Once live, the receptionist handles routine calls while we monitor the agreed setup and make basic ongoing updates.

Quoted separately

What may fall outside the standard engagement scope.

More complex integrations

  • Multiple business locations or phone numbers
  • Custom CRM or bespoke API development
  • Complex multi-department call routing
  • Advanced payment or deposit integrations
  • Custom data migration or large knowledge bases

Additional usage or services

  • High-volume call or SMS usage
  • Outbound sales or calling campaigns
  • Emergency call handling
  • Clinical, legal or regulated professional advice
  • Unlimited workflow changes or bespoke development
Questions

Before you get started.

Can it answer calls outside business hours?

Yes. The receptionist can be configured to answer inbound calls 24/7, subject to the agreed call routing and usage limits.

Can it book appointments?

Yes. The standard package includes one agreed supported calendar or booking integration for booking, rescheduling and cancellations.

Will it know our business?

We configure it using the business information you provide, including services, opening hours, locations, FAQs and approved responses.

What happens when a caller needs a person?

The receptionist can follow the agreed escalation route, such as taking a message, sending a notification or transferring the call where supported and configured.

Are calls unlimited?

No. Monthly usage limits apply so the plan remains commercially sensible. Higher call volumes, SMS usage and third-party costs can be charged separately.

Can you connect it to any CRM?

The standard plan is designed around one straightforward supported booking or calendar integration. Bespoke CRM, API and multi-system integrations are scoped separately.

AI Receptionist

Start with a £599 audit, then build the right receptionist for your business.

Build + launch from £2,499, with ongoing management from £499/month depending on scope and integrations.

Vistoplex,Marketing Agency,London,City of London
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