| Patients and publicCondition understanding, support, access routes and balanced corporate information. | Plain-language disease education, support resources, corporate pages and permitted OTC information. | Public website, organic search, approved social, email where consent permits. | Do not promote prescription-only medicines to the public; keep information balanced and non-promotional. | Resource use, support contact, permitted consultation or service action. |
| Healthcare professionalsClinical evidence, product information, education, congress resources and service support. | HCP portals, eDetails, approved emails, webinars, evidence summaries and downloadable resources. | Professional search, gated content, approved email, LinkedIn and specialist media. | Professional status, prescribing information, approved claims and required disclosures. | Verified registration, resource engagement, meeting or medical-information request. |
| Payers and procurementValue, outcomes, supply, implementation, contracting and organisational capability. | Value narratives, technical service pages, evidence libraries, capability decks and tender support. | SEO, account-based paid media, LinkedIn, email and direct sales enablement. | Claims must remain accurate, supportable and appropriate for the intended decision maker. | Qualified enquiry, supplier discussion, document request or meeting. |
| Partners and investorsPipeline, platform, science, leadership, milestones and collaboration opportunity. | Corporate website, pipeline pages, news, investor content, conference landing pages and partner materials. | Corporate SEO, PR, LinkedIn, email and event campaigns. | Consistency with public disclosures, approved corporate statements and market-sensitive information controls. | Partner enquiry, investor resource use, talent application or meeting. |